GENERAL INQUIRES
Please Contact : [email protected]
WHOLESALE INQUIRES
For all U.S. & Canada wholesale inquiries please e-mail the following information:
Store Name:
Store Location:
City:
State:
Contact Name:
Contact Number:
Contact E-Mail:
To: [email protected]
EXCHANGE RATES
All prices shown on the Weareuniek.com website are in U.S. dollars. If you need a conversion to your local currency, please refer to yahoo.finance.com or a similar website. Exchange rates change daily, and Weareuniek.com is not responsible for any loss incurred as a result of currency fluctuation. Please note that your credit card processor may charge you a conversion rate fee.
HOLIDAY SCHEDULE
Please note: Packages are shipped out on business days. The following are holidays and considered to be non-business days:
• New Year’s Day
• Martin Luther King’s Birthday
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• The Day After Thanksgiving Day
• Christmas Day
RETURNS
Returns are accepted only under the following conditions:
The return must be received by UNIEK within 30 days of purchase.
The returned item must have its original tags attached.
The returned item must be unworn and in new condition.
All returns are subject to a $5.00 restocking fee per package.
REFUNDS
After receiving the returned item, UNIEK will credit the customer's account for the original purchase price minus the $5.00 restocking fee. UNIEK will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to UNIEK (see the Undeliverable Packages section below for details). UNIEK will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.
EXCHANGES
To exchange an item, the customer must return the unwanted and unused item according to the return procedures listed below.
UNIEK RETURN INSTRUCTIONS:
Please mail item(s) along with short note with correction to be made too:
UNIEK, LLC
234 Lewfield Circle
Orlando Florida 32792
Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
If at any time you are having trouble with your return, please send an email to [email protected].
Thank you
UNIEK